Privacy Policy
This privacy policy explains how SPN Cabinets (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit spncabinets.com or contact us about our bespoke kitchen, fitted bedroom, media wall, and custom storage services.
Important: This is a working draft based on standard UK GDPR requirements. Please have a solicitor or qualified advisor review it before publishing, particularly the sections marked with [ ], since the exact wording depends on your specific data practices and any third-party tools (analytics, WhatsApp Business, email providers) you use.
Who We Are
SPN Cabinets is a bespoke carpentry business based in Manchester, providing kitchen, bedroom, media wall, and storage design and installation services.
Email: spncabinets@yahoo.co.uk Phone: 07956 084 290
What Information We Collect
We collect personal information when you interact with our website or contact us, including:
| Type of Information | When We Collect It |
|---|---|
| Name and contact details | When you submit a quote request, contact form, or message us via phone/WhatsApp |
| Property details | When you provide room measurements, photos, or address details for a quote |
| Website usage data | Automatically, via cookies and analytics when you browse the site |
| Reviews and testimonials | If you choose to leave a review on our website |
How We Use Your Information
We use the information you provide for the following purposes:
Responding to Enquiries
To respond to quote requests, arrange home visits, and communicate about your project.
Delivering Our Services
To plan, quote, manufacture, and install your kitchen, bedroom, media wall, or storage project.
Improving Our Website
To understand how visitors use our website and improve its content and functionality, using anonymised or aggregated data where possible.
Marketing Communications
[Confirm your actual practice — e.g. “We do not send marketing emails unless you have opted in” or describe your process, including how people can opt out]
Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases to process your personal data:
- Contract — to provide a quote and deliver services you’ve requested
- Legitimate interest — to respond to enquiries and improve our website
- Consent — where you’ve opted in to marketing communications or left a review
How We Share Your Information
We do not sell your personal information. We may share limited information with:
- Trusted trade partners [confirm if applicable, e.g. sub-contracted plumbing/electrical work]
- Service providers who support our business operations, such as website hosting, email, or payment processing
- Legal or regulatory authorities, where required by law
Cookies
Our website may use cookies to improve functionality and understand site usage.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information, where applicable
- Object to or restrict how we use your information
- Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us at spncabinets@yahoo.co.uk.
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. [Add any specific security measures you use, e.g. secure hosting, limited staff access to enquiry data.]
Complaints
If you have concerns about how we handle your personal information, please contact us directly first at spncabinets@yahoo.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this privacy policy or how we handle your personal information:
Contact Us | Email: spncabinets@yahoo.co.uk | Call 07956 084 290